Refund Policy

At MuhammadOwaisLLC.store, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our refund policy below.

Returns

We accept returns within 7 days of delivery. To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products (not due to our error)

  • Items without original packaging

  • Final sale or discounted items

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos. We will offer a replacement or full refund.

Refund Process

Once we receive and inspect your returned item:

  • You will be notified about the approval or rejection of your refund

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to your original payment method

Shipping Costs

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

Order Cancellation

  • Orders can be canceled within 12 hours of placing the order

  • Once an order has been shipped, it cannot be canceled

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your payment provider, as processing times may vary

Contact Us

For any questions regarding returns or refunds, please contact us: